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Importing Users: A Quick Guide
Updated over a week ago

Need to add multiple users to your project quickly? Our "Import Users" feature allows you to upload a CSV file of email addresses, streamlining the process.

How to Import Users:

  • Locate and click the "Import" button within the "Add Members" section of your project.

Upload Your CSV File:

A new screen will appear, providing options to:

  • Upload a CSV file from your computer.

  • Download a template CSV file to ensure correct formatting.

Note: Your CSV file should contain only email addresses, one per line.

Review Extracted Email Addresses:

  • After uploading, a dialog box will display all email addresses extracted from your CSV file.

  • This dialog functions similarly to manually adding members by typing.

  • By default, all imported users are assigned the "Viewer" role.

  • You can change the role for each user using the dropdown menu next to their email address

Handling Invalid Emails:

  • Invalid email addresses will remain in the input field.

  • A status column will appear next to each invalid email, explaining the issue (e.g., incorrect format).

  • Next to each email address, you'll see informative messages indicating:

  • If the user has already been invited.

  • If the user already exists in the system.

  • If the user has not yet signed up.

We hope this guide was helpful, for further assistance, please reach out to us at [email protected]

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