This article outlines how to log in or register for our platform using your Microsoft account. Utilizing Microsoft Single Sign-On (SSO) offers a convenient and secure way to access your account.
Logging In with Microsoft SSO
Open your web browser and go to our platform's login page. Locate and click on the "Login with Microsoft" button.
You will be redirected to the official Microsoft login page. Please enter your Microsoft account credentials (email and password) and follow any prompts for multi-factor authentication if enabled for your account.
Upon successful authentication with Microsoft, you will be automatically redirected back to our platform, logged into your existing account.
Registering a New Account with Microsoft SSO
Open your web browser and go to our platform's login or registration page. Locate and click on the "Sign in with Microsoft" button.
You will be redirected to the official Microsoft login page. Enter your Microsoft account credentials and complete any authentication steps. And give out necessary permissiong required
Upon successful authentication, Microsoft will securely provide us with your profile information, including your email address.
Since this is your first time logging in with a Microsoft account and no existing account is found for your email ID, you will be prompted to complete a one-time signup form. Please provide the following required information:
Full name
Company Name
Mobile No
Job Title
After submitting the signup form, your new account will be created, and you will be logged into the platform.
Important Note for Existing Users:
If you are an existing user who previously logged in directly (e.g., using a Track3D username and password), your login method will automatically switch to Microsoft SSO after your first successful login via Microsoft. Moving forward, you will no longer be able to log in directly using your old Track3D credentials. Your association with existing projects will remain unchanged; only your login method will be updated.
If you are an existing user whose login method has switched to Microsoft SSO and you wish to revert to direct login with a password, a manual reset is required.
Please reach out to our support team.
Password Reset for Microsoft SSO Users:
If you attempt to use the "Forgot Password" option after logging in with Microsoft SSO, you will receive a toast message: "This account uses SSO. Please contact your IT team for help." This is because your password management is handled by Microsoft and your organization's IT policies.
We hope this article has been helpful. If you have any questions please reach out to [email protected]